| 1. | DO NOT FORGOT TO CLOCK IN AND OUT FOR YOUR SHIFTS. |
| Make certain you click "Record Timestamp" in Kronos and NOT the Transfer tab. | |
| 2. | RECORD EVERY CONVERSATION AND INTERACTION IN LIBANSWERS |
| This is to prove to Auburn Administration why the library and our positions are necessary and of use. | |
| 3. | ALWAYS HAVE AN EMPLOYEE AT THE DESK. |
| If you are shelf-reading, have a task, taking a break, or must leave the desk for another reason, ask someone to cover the desk while you are away. LET SOMEONE KNOW IF AND WHY YOU ARE LEAVING THE DESK. | |
| 4. | NO NON-EMPLOYEES BEHIND THE CIRCULATION DESK |
| We, as hired employees, represent Auburn University Libraries whereas non-employees do not. | |
| 5. | LIMIT NON-WORK CONVERSATIONS |
| Keep non-work conversations with friends to less than 15 minutes. We cannot let lone patrons monopolize your attention while you are at work. | |
| 5. | BE PRESENT AND ATTENTIVE AT THE DESK. |
| Never wear both headphones/earbuds at work! Keep personal entertainment to a minimum and only be on personal devices if all work has been completed. (including cleaning, wipe-downs of equipment, searching for overdue and lost items, completing LADC projects, regularly checking the drops, shelf-reading, etc.) | |
| 6. | SHELF-READ 30 MINUTES PER PERSON PER SHIFT |
| This keeps books organized and accessible. | |
| 7. | BE MINDFUL OF THE PATRON-FACING SCREEN |
| Remember: If a patron would like to see the information on your screen and they agree for you to turn on the patron-facing screen, make sure to turn the screen off afterward to protect private patron information. | |
| 8. | STAY IN THE LOOP AND CHECK EMAILS AND #GroupMe DAILY. |
| Communication is the key to a healthy work environment. |
